0 Introduction
0.1 General
AAPMC has made the “Strategic Business Decision” to develop and implement an effective Quality Management Systems (QMS) across all areas of the Company. The implementation of the QMS is intended to improve and sustain the overall performance of our business, products and services. Benefits of establishing a QMS include:
note
- the ability to consistently provide products and services that meet customer and applicable Statutory and Regulatory requirements;
- the ability to plan our processes and their interactions by employing the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking in our daily operations;
- the facilitating of opportunities to enhance customer satisfaction;
- addressing risks and opportunities associated with its context and objectives.
The QMS Manual is considered the normative basis of reference to the International Standard and shall be used internally to provide an overview of ISO 9001:2015 requirements and how they apply at AAPMC. The QMS Manual is used externally to introduce the elements of our QMS to our customers and other external organizations to the extent necessary.
0.2 Quality management principles
AAPMC has adopted and realizes the benefits of Quality Management Principles into our daily activities. The intent of the Quality Management Principles is to provide a foundation to continually improve upon the Company’s performance. Subsequent sections of the QMS Manual will provide our commitments of the following QMP elements:
note
- Customer Focus;
- Leadership;
- Communications and the Engagement of our People;
- Process Approach;
- Improvement;
- Risk & Opportunity as well as Evidence-based Decision Making;
- Relationship Management.
0.3 Process approach
0.3.1 General
AAPMC has adopted the “Process Approach” into our daily operations including the PDCA Cycle. We have considered the utilization of Risk-Based Thinking Philosophy when developing, implementing, and improving the effectiveness of our Quality Management System. This approach will enable AAPMC to enhance the overall performance of the Company by effectively and efficiently controlling the interrelationships and the interdependencies among the QMS processes. The implementation of the “Process Approach” in our QMS enables;
note
- the understanding and consistency with achieving customer specific requirements;
- the consideration of our processes in terms of added value;
- the achievement of effective process performance;
- improvement of our processes based on the evaluation of data and information.
0.3.3 Risk-based thinking
The implementation of risk-based thinking is an essential tool for achieving and maintaining an effective QMS. AAPMC effectively plans and implements various actions to address risks and opportunities to maximize the outcomes including, but not limited to achieving improved results and preventing negative effects of our products, services and QMS.
0.4 Relationship with other management system standards.
N/A
Not Applicable