19 docs tagged with "ISO 9001 2015"

Clause 1. Scope

The scope and intent of our QMS is to define and communicate our commitment to continually enhance customer satisfaction through:

Clause 2. Normative References

The following documents in part or whole, are normatively referenced or used in the preparation of this document and are indispensable for its application. For dated references, only the edition cited shall apply.

Clause 3. Terms and Definitions

ISO 9000:2015(en) Quality management systems — Fundamentals and vocabulary

Clause 4. Context of the Organization

4.1 Organizational Context

Clause 5. Leadership

5. Leadership

Clause 6. Planning

6.1 Actions to address risks and opportunities

Clause 7. Support

7.1 Resources

Clause 8. Operations

8.1 Operational planning and control

Clause 9. Performance Evaluation

9.1 Monitoring, measurement, analysis and evaluation

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Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.

Introduction

0.1 General

QMS Introduction

Quality Manual in compliance with ISO 9001:2015