LEVEL 1: BUSINESS PROCESSES
Flow
Level 1 Processes are the main activities to fulfill the purpose of the organization. These are the processes we identified to be the main process of our organization. The stakeholders of different processes are as follows
Business Process | Input Stakeholder (Inputs) | Output stakeholder (Outputs) | Description |
---|---|---|---|
Mission Management | Investors, owners (vision) | Investors, owners (mission accomplished) | Determines the direction of the business,continually confirms that the business is proceeding in the right direction and makes ourse corrections to keep the business focused on its mission. The business processes are developed within mission management as the enabling mechanism by which the mission is accomplished. |
Demand Creation | Customer (need) | Customer (demand) | Penetrates new markets and exploits existing markets with products and a promotional strategy that influences decision makers and attracts potential customers to the organization. |
Demand Fulfillment | Customer (demand) | Customer (demand satisfied) | Converts customer requirements into products and services in a manner that satisfies all stakeholders. New process development forms part of this process because AAPMC is order driven. |
Resource Management | Resource user (resource need) | Resource user (resource satisfies need) | Specifies, acquires and maintains the resources required by the business to fulfill the mission and disposes off any resources that are no longer required. |